Tag Archives: loyal

Trust: why does your small business need it?

Why does your small business need customers and employees to trust it? What does trust have to do with the bottom-line of your business? Trust is one of the key motivators for customers to become loyal. It is also important … Continue reading

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What your customers really, really want

Have you considered the different needs of your customers lately? It’s time to stop treating every customer the same… and to start reading their minds. Simply put, there are five core customer types. Let’s get to know them: 1. New … Continue reading

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