Tag Archives: customer

Got outstanding invoices? Here are 8 things you can do

Article provided by Xero It would be nice if you could send an invoice, then sit back and watch the money roll in. But half of all invoices are paid late. And some aren’t paid at all. So how do you … Continue reading

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Ten Common Mistakes Entrepreneurs Make

These days business owners have many challenges to overcome to build a great successful business. Here are a number of mistakes often made that could lead to unnecessary additional obstacles that should rather be avoided. Equal Partnerships Creating an equal … Continue reading

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What your customers really, really want

Have you considered the different needs of your customers lately? It’s time to stop treating every customer the same… and to start reading their minds. Simply put, there are five core customer types. Let’s get to know them: 1. New … Continue reading

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10 clever ways to save money in your small business

Small business owners will have to tighten their belts as the Reserve Bank has hiked the repo rate by 50 basis points to 5.5%. In addition, a steep petrol price increase was announced in February. Gill Marcus, governor of the … Continue reading

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The most damaging phrases to say to a customer

Customer service is a culture that begins and ends with everyone in your business. Customers have many choices and will exercise their freedom to choose over the smallest of things. You must not only pay particular attention to what you … Continue reading

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